FLOOD WATER REMOVAL (RESIDENTIAL)

Finding yourself in the middle of a flooding emergency?

When the worst happens, acting quickly can make all the difference.

Whether it’s from a leaking tap, a burst pipe, or torrential weather conditions, our team at Aqua Dig offer a 24-hour emergency service, meaning we’ll act fast on your flooding situation.

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What to avoid

  • 1

    DOMESTIC VACUUM

    Don’t use your household vacuum to remove excess water.

  • 2

    WET FABRICS

    Don’t leave wet fabrics in place; it is best to hang them up outside or somewhere with airflow.

  • 3

    LOOSE COLOURED ITEMS

    Make sure you don’t leave books, magazines or other coloured items on wet carpet or floors.

  • 4

    CEILING FIXTURES

    Never turn on ceiling fixtures if your ceilings are wet. It is also much safer to stay away from rooms where the ceilings are sagging.

  • 5

    ELECTRONICS

    Avoid using your television and other household appliances.

Your next steps

TAKE PHOTOS & DOCUMENT DAMAGES

Before you move any belongings, document the damages for insurance by taking photos and writing down all the details. This will help make sure that nothing is missed when it comes to making a claim with your insurance provider.

CLARIFY WITH YOUR INSURANCE PROVIDER

Call your insurance company to clarify the extent of your coverage and get the all-clear to remove the water. Once your insurance provider has said it’s ok to remove the water, give us a call and we’ll be on our way.

STORE ITEMS

Before we arrive, it is best to have the majority of your belongings (or what can be salvaged) stored away so we can remove the excess water. This will help prevent further damage to your items.

WEAR WATERPROOF GEAR

If you enter the floodwaters, make sure you’re wearing waterproof gear. Although the water may look clear, it could be contaminated by sewage or household chemicals.

I got in contact with Aqua Dig after finding my workshop was flooded after a really bad storm earlier this year. The guys came in and were able to clear everything for me so they were awesome. They knew exactly what they were doing and even gave me tips on drying the rest of my store out.

BLAKE

Homeowner

Grey Lynn

The Aqua Dig team were quick to come out to our home when our washing machine happened to flood our garage, leaving us in puddles. The guys were very friendly and removed the water very fast, which helped us dry out the garage.

TASH

Homeowner

Manukau

When the worst happens, acting quickly can make all the difference.

We’ll get in quick to assess the damage and remove the excess water before any mould gets the chance to grow.

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